Privacy Policy
This Privacy Policy explains how Pesat Group Ltd. ("Pesat Group," "we," "us") collects, uses, and protects personal data when you use any of our mobile applications ("Apps"). This policy applies across our App portfolio; app‑specific details are listed in the section below.
Data Controller
Pesat Group Ltd.
66 Paul Street, London, EC2A 4NA, United Kingdom
Company No. 16997137
Contact: contact@pesat.eu
Data We Collect
Depending on which App you use, we may collect:
- Account information, such as your email address
- Content you provide, such as profiles, notes, or entries you create within an App
- Photos or media you choose to upload for analysis features
- Subscription and purchase status, handled via Apple's In‑App Purchase system
- Usage and diagnostic data, such as crash logs, app version, and device/OS type
How We Use Third‑Party Processors
We work with the following processors to operate our Apps. Each acts under a data processing agreement and only processes data as instructed by us:
- OpenAI — to process user‑submitted text and images for AI‑based features (e.g. analysis, suggestions)
- Supabase — backend data storage and server‑side processing
- RevenueCat — subscription and entitlement management
- Apple (App Store / StoreKit) — processing of in‑app purchases; Pesat Group never directly receives or stores your payment card details
- Meta, TikTok, Google — advertising delivery and attribution, where an App runs paid promotion
App‑Specific Data
PawCheck
PawCheck additionally collects pet profile details you provide (name, species, breed, age, weight), photos of your pet, and symptom descriptions you enter. These are processed via OpenAI's Vision API to generate AI‑based health insights. This information is used solely to provide PawCheck's features to you and is not sold to third parties.
Additional apps will be listed here as they launch.
Legal Basis
We process personal data on the basis of your consent and the performance of our contract with you (Art. 6 GDPR).
Data Retention
We retain your data for as long as your account is active or as needed to provide the App's features. You may request deletion of your data at any time; see "Your Rights" below.
Your Rights
Under GDPR, you have the right to access, correct, delete, or export your personal data, and to object to certain processing. To exercise any of these rights, contact us at contact@pesat.eu.
Children's Privacy
Our Apps are not directed at children under 16, and we do not knowingly collect personal data from children.
International Data Transfers
Some of our processors (including OpenAI) may process data outside the EU/UK. Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses.
Security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date above.
Questions about this policy? Contact contact@pesat.eu.